FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What is the best silicone facial cleansing brush?

Silicone facial cleansing brush made of food-grade silicone material for cleansing and massage

"Ergonomics" design. Easy handling, matching the contours of the face.

Sonic technology: 6 levels of intensity.

Food-grade silicone is very soft and safe to use.

What is a silicone cleansing brush?

A silicone cleansing brush is a device used to cleanse the face. It is usually powered by a rechargeable battery and moves the bristles to remove dirt and oil from deep within the pores.

Benefits of a silicone cleansing brush

Introduced as a powerful device to enhance your cleansing routine, the facial cleansing brush can be "used to help remove every last trace of make-up, oil and debris from the skin. A cleansing brush can actually help treat acne by helping to eliminate the excess sebum that causes acne breakouts. You just need to choose the right cleanser and the right cleanser. Anything too harsh can aggravate acne. Slowly try using the brush 2-4 times a week and notice if your acne worsens. If they do, scale back or take a break.

Is a silicone facial cleansing brush hygienic?

Silicone cleansing brushes are the most hygienic brushes as they are non-porous and therefore do not harbour bacteria. Cleansing brushes may be more hygienic than towels or hands, but you must ensure that you clean them regularly. Most experts will recommend cleaning the bristles with soap and warm water after each use, and then cleaning them once a week with topical alcohol.

What ultrasonic facial devices can do?

Ultrasonic facial devices use ultrasonic vibrations to deliver salon-quality skin care products. These non-invasive devices are used to.

Stimulate blood flow under the skin to improve circulation

Exfoliate dead skin techniques to give skin a natural glow

Remove excess oil from the skin through positive ion flow

Push moisturizers and skin treatments deeper into the skin

 

Clears clogged pores on the skin and eliminates blackheads

What ultrasonic facial device is best for problematic skin?

Essentially, it depends on the level of care your skin needs. While you are young and relatively untroubled by the signs of aging skin, such as fine lines or bags under the eyes, you may still not be able to eliminate oil spots and blemishes. An ultrasonic cleanser that is waterproof and designed for daily use can be the perfect solution to your problems.

Its ultrasonic vibrations are designed to penetrate deep into the skin's surface - where problems begin - and pull out dirt, dead skin cells and oil that can cause problems. The soft bristles provide a gentle massage that delivers all the stimulation needed to keep your skin healthy.

What ultrasonic facial device is best for aging skin?

As you mature, your needs change - and so do the needs of your skin. It can become a constant battle against fine lines and puffy eyes, and your skin may begin to show other signs of aging, such as a slight sagging around the chin. However, frustratingly, you may still have problems with acne due to excess oil and dry spots on your face.

The Faicial Skin Scubber can be an essential part of your skin care routine. Its "exfoliate" setting acts like a gentle exfoliator, removing dead skin cells and problem spots, while the ionic mode helps your skin easily absorb the toner and moisturizer you use daily.

Do you have a specific makeup brush you're looking for? Check out our makeup brush guide below to get the information you need

1. Powder brushes

Powder Brush Guide

A powder brush is usually a thick, full-fiber brush - synthetic or natural - with the versatility to perform a variety of beauty tasks. This ubiquitous makeup brush (without which you can barely find a makeup kit) is an essential tool in your makeup arsenal.

To use the brush as a foundation, dip the brush into a powder product (for powders and loose powders) and swirl or sweep until you have even coverage. Pro tip: It's easier to ensure full coverage if you start in the middle of your face and gradually work your way out.

This is a great beginner's multi-tool, especially suitable as a mineral foundation brush because it is easy to mix and use in your products.

Of all the types of makeup brushes, the powder brush is perfect for adding color when you want a more natural, less tinted effect, such as blush. Think pink cheeks instead of a dramatic, dark-toned look.

2. foundation brushes

Foundation Brush Guide

Tapered foundation brushes are usually flat, with a less full shape and a lighter taper. These brushes are best suited for foundations and other liquid products. If you are having trouble deciding on a foundation type, learn more about the different types of foundations HERE. To use, first dip the brush into warm water and then gently squeeze out the excess. If it's hot and you tend to sweat, use cool water for a more refreshing application experience.

Water serves two purposes here: to ensure an even coat of foundation, and to prevent the brush from absorbing any foundation - saving you money since the brush won't absorb any makeup. However, be careful to gently squeeze any excess water into the towel to remove it. Excess water can dilute your makeup and make product coverage ineffective.

What are the benefits of electric foundation brush?

1. 2 speeds selectable, suitable for different skin type

2. Anti-bacterial brush material, skin- friendly

3. Unique brush shape, make you could finish makeup within seconds

How to keep your skin hydrated?

Dry skin has a thin and fragile appearance, it appears visibly inelastic, dehydrated, and flaky, and after cleansing, it tends to "tighten." Often sensitive, dry skin generally manifests premature aging phenomena: not surprisingly, many more wrinkles are often observed in dry skin than in oily skin.

A hyper-nourishing mask can help give an epidermis the correct dose of hydration with these characteristics. It would be good to add a face mask to your beauty routine at least once a week that allows you to cleanse and moisturize, enhancing the effect of the cream.

What are Blackheads & What Causes Them?

Blackheads are also known as comedones. These dark bumps appear on the skin after whiteheads oxidize. We have pores all over our face, and each pore contains one hair and one oil gland. The oil-producing glands are also known as sebaceous glands. While sebum has a negative connotation, it helps to moisturize and protect the skin. However, if these glands produce excess or fewer oil quantities, it can affect your skin. If you have dry skin, your oil glands are not producing enough sebum to keep your skin healthy and moisturized. On the other hand, if your skin is too oily, your glands are producing excess sebum. When your skin produces excess sebum, and in combination with dead skin cells, it can clog pores leading to the appearance of blackheads. Unfortunately, clogged pores are a great place for bacteria to strive leading to painful infections in the form of pimples and blemishes.

Other factors that can aggravate and contribute to the appearance of blackheads are hormonal imbalances, poor diet, stress, pollution, sweat, etc. .

What is the function of the microcrystalline blackhead remover?

Microcrystalline blackhead remover cleaner machine, which is a beauty instrument with many functions, like Dermabrasion, compact, clean pores, acne remove and blackhead suction. Using more than 100,000 micro-crystal drilling particles with vacuum suction to eliminate the outer layer of aging skin and pores of the dirt, so that the pores can be more cleaning, and your skin will be smooth, white and tender. It is a non-invasive and non-irritating technology which can control the degree of the dermabrasion by the suction bar on the roughness of the diamond. At the same time, the 4 different shape of probes have different functions, such as microdermabrasion, clean the pore and so on. 

How does the Microcrystalline Blackhead remover work?

Vacuum pressure type pulling V shape face technology

1. With a vacuum suction system, it can pull and massage your skin, promote blood and lymph circulation, promote metabolism, so that the dermal tissue to get enough nutritional supplements, so that the skin becomes more tense and smooth.

2. Enhance the permeability of the skin, so that beauty solution can be deeper into the skin tissue, thereby improving the skin's moisture, make the skin become more bright

3. Promote collagen fiber fibroblasts to produce collagen fibers, increase the skin's defensive ability, to avoid dirty free radical damage to the skin, keep the skin tension and elasticity.

4. Promote skin cell regeneration and enhance the skin's immune system and defense capabilities of the UV, tissue melanin precipitation in the face to keep the skin light, the skin becomes more healthy

5. Improve skin microcirculation, promote melanin metabolism, thereby dilute the skin pigmentation spots on melanin

What is a blackhead remover microcrystal head?

Microcrystalline probe on the natural minerals microcrystalline drill particles, can gently remove the cuticle, then your skin will become more smooth and renewal look, it will gently push away the rough surface debris, while the adsorption function, can skin On the dirt sucked out, and then get rid of the skin cells while promoting blood circulation, is conducive to the natural renewal of cells to keep the skin smooth, renewal young luster

What are Blackheads & What Causes Them?

Blackheads are also known as comedones. These dark bumps appear on the skin after whiteheads oxidize. We have pores all over our face, and each pore contains one hair and one oil gland. The oil-producing glands are also known as sebaceous glands. While sebum has a negative connotation, it helps to moisturize and protect the skin. However, if these glands produce excess or fewer oil quantities, it can affect your skin. If you have dry skin, your oil glands are not producing enough sebum to keep your skin healthy and moisturized. On the other hand, if your skin is too oily, your glands are producing excess sebum. When your skin produces excess sebum, and in combination with dead skin cells, it can clog pores leading to the appearance of blackheads. Unfortunately, clogged pores are a great place for bacteria to strive leading to painful infections in the form of pimples and blemishes.

Other factors that can aggravate and contribute to the appearance of blackheads are hormonal imbalances, poor diet, stress, pollution, sweat, etc.

Where are Blackheads More Common?

Blackheads are more common on the face because it has the highest concentration of oil glands. Typically, the t-zone (forehead and nose area) is more prone to blackheads because the glands on these areas tend to produce more sebum. The chest and the back are also commonly affected by blackheads. Interesting fact, only the palms of the hands and feet sole do not have oil glands.

What is the proper way to use a blackhead vacuum remover?

Watching a blackhead vacuum remover at work via YouTube is one thing—actually using one correctly is a totally different ballgame. Remember—misuse can lead to inflammation, light bruising, or even broken capillaries (and, obviously, no one wants that).

Zeichner suggests using blackhead vacuum removers on clean, dry skin, and running the device from the middle of your face outward in short, single strokes. “The key is constant motion,” he says, explaining that you don’t want to let the vacuum stay in one single area for an extended period of time. “Applying too much pressure in one area can cause trauma to the skin.”

What is an ultrasonic skin scrubber?

Often also known as a skin scraper, an ultrasonic skin scrubber is a device that uses high frequencies to collect dirt and oil from your pores.

If you think that ultrasonic skin scrubbers use vibrations to cleanse your skin, then you are right. However, instead of a rubber form, these scrubbers are made of metal and use high-frequency vibrations via sound waves to switch the skin from one cell to another. These ultrasonic skin scrapers gently exfoliate the skin and collect what is shed.

What are the Benefits of the ultrasonic skin scrubbe?

Deep cleansing of the skin

Exfoliates

Shrinks pores

Improves skin texture and tone

Gentler than other forms of exfoliation

Ultrasonic skin scrubbers also exfoliate for a radiant glow, and they promote the growth of new collagen to fill in fine lines, making the skin look fuller, fresher and more radiant.

The best ultrasonic skin scrubbers come in a variety of settings so users can practise skin care techniques in the safety and privacy of their own home.

Can I use a facial cleansing brush if I have acne on my face?

of course.

Not only can it be used, but it can also help you better clean acne. The brush has the effect of deeply cleansing the pores. It can take away bacteria, dust, dirt, grease in the pores, and can better clean the skin.

If you use an ointment to treat acne, the dirt on the skin is gone, and the ointment will absorb better. When choosing a brush, choose a brush with softer and longer bristles so that it will not hurt the skin.

Although you can use a facial cleansing brush, you can’t use it every day. You can’t use it more than 1-2 times a week. Before you use it, you must clean the brush head or the bacteria will run on your face.

But not all acne can use a facial cleansing brush, if your inflammatory acne has reached moderate to severe, you can not use it.

Are there any disadvantages to the facial cleansing brush?

The answer is yes.

For example, girls with psoriasis or eczema cannot use it. If the face is sunburned and there is broken skin, it should not be used.

Electric Facial Cleanser

For those with sensitive muscles, it is recommended that you use a facial cleansing brush only once or twice a week. When using it, do not use it for too long, and do not press hard on the skin. But don’t worry too much about the little sisters with sensitive muscles. There are many facial cleansing brushes that can be used for sensitive muscles. For example, antibacterial protective silicone facial brushes can be used for sensitive muscles.

If you are unclear about your skin, you can go to the hospital to find a doctor to help you determine.

Is it possible to see the product sample before place order?

Yes, we can send you samples to you or you can come to our company to see them, there is a showroom where most of our products are displayed there. Believe that if you come to our company, you will be more confident to do business with us.

How to place order?

Browsing the products on our website,you need to provide your name, email, telephone no., etc. to us. After we send you quotation and you find them competitive, we will send PI to you..

Where can you buy ENIMEI products?

Products of ENIMEI, you can pick up on our website and send us emails for the products you want, and then place order with us.

What are the services provided for orders?

We Provide customized product branding and package design, adding value to the original product

How about product training?

We provide manual in general;copywriting/photo/video also is availabe if necessary.

How about Customized Product?

We provide OEM/ODM service for you-on logo, color,package box and so on.

What are the payment terms?

L/C,D/P,T/T, Western union, Paypal, Pay on Alibaba is available.

What are the shipping ways?

We provide several shipping ways for your choice, by sea/by air/express ( DHL, FEDEX, UPS, ARAWEX, China post).

Product Warranty Period?

12 months for the machine and 3 months for the accessories.

Delivery time for ODM orders?

The specific time depends on the degree of responsibility of the product

Generally, we will deliver the first sample in 3 months, and complete mass production in 6 months.

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